Privacy Policy

Privacy Policy for Trainemta.com
Effective Date: January 1, 2023

Trainemta.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website, register for classroom or e-learning programs, or otherwise engage with our services.

We comply with international data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following categories of personal information:

1.1. Personal Identifiers

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Student or account ID

  • IP address

1.2. Educational Information

  • Course registrations and history

  • Progress reports and certifications

  • Instructor feedback or assessments

1.3. Device and Usage Information

  • Browser type and version

  • Operating system

  • Pages visited and time spent on site

  • Referring website addresses

1.4. Payment Information

  • Credit/debit card data (processed securely via third-party payment processors)

  • Billing address

1.5. Communication and Consent Data

  • Messaging or mobile communication preferences

  • Text messaging opt-in data and consent

2. How We Use Your Information

Your personal data is used to:

  • Enroll you in courses and manage your account

  • Deliver classroom and e-learning programs

  • Provide technical and customer support

  • Process transactions and issue certificates

  • Send service-related updates or educational materials

  • Personalize content and improve our platform

  • Comply with legal and regulatory obligations

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Legal Bases for Processing (GDPR Compliance)

We process your personal information only when we have a legal basis to do so under the GDPR, including:

  • Your consent

  • The performance of a contract (e.g., course enrollment)

  • Compliance with a legal obligation

  • Our legitimate interest (e.g., website improvement)

4. CCPA Rights (For California Residents)

Under the CCPA, California residents have the following rights:

  • Right to Know: You can request what categories and specific personal data we’ve collected about you.

  • Right to Delete: You may request deletion of your personal information.

  • Right to Opt-Out: We do not sell your personal data.

  • Right to Non-Discrimination: You will not be penalized for exercising your rights.

To exercise your rights, email us at [Insert Contact Email] or call [Insert Phone Number].

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. If you request deletion of your data, we will honor your request unless retention is legally required.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and analyze traffic. You can control cookie settings through your browser. Certain features may not work properly if cookies are disabled.

7. How We Share Your Information

We do not sell your personal data.

We may share your information with:

  • Trusted service providers: such as payment processors, hosting companies, learning management systems, or analytics providers

  • Government or legal authorities, when required by law

All third-party partners are contractually bound to protect your data and use it only for authorized purposes.

We do not share text messaging opt-in data or mobile consent with any third party for marketing purposes.

8. Data Security

We use industry-standard security practices, including SSL encryption, access controls, and secure server environments to protect your data.

However, no transmission method over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

9. International Transfers

If you are located outside the United States, please note that your data may be transferred to and processed in the United States. We ensure adequate protection through standard contractual clauses or other safeguards as required by law.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from minors. If we learn that personal data has been collected from a child without verifiable parental consent, we will delete it.

11. Your Choices

You may:

  • Opt out of marketing communications at any time

  • Request access to or correction of your data

  • Delete your account and associated data

To make a request, email us at: [Insert Contact Email]

12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with the updated effective date. Continued use of our website constitutes your agreement to the new terms.

13. Contact Us

If you have any questions or wish to exercise your data rights, please contact us using our Contact Page